Managing Multicultural Teams

Multicultural teams are becoming the norm rather than the exception in today’s workforce, and for good reason. The truth is that teams with high diversity can significantly outperform homogenous groups when managed well. Unfortunately, many multicultural teams don’t optimally perform because they get mired in unresolved conflicts due to cultural differences and misunderstandings. It doesn’t have to be this way. 

Multicultural team members can learn communication skills and gain essential cultural awareness that will improve team collaboration. With our proven workshops for multicultural teams and focused leader development, you can shift multicultural team dynamics towards constructive collaboration. Our work focuses on enhancing awareness of cultural factors and their impact on an individual’s perceptions, judgments, behavior patterns which shifts conflicts between team members from seemingly intractable to eminently solvable. Further, we establish agreements and practices for positive collaboration which moves the team into new, positive territory. Team members benefit by expanding their repertoire of culturally-flexible collaboration strategies to leverage the full contribution of all team members, across styles. One of the tools we use is the International Profiler (TIP) which helps people adapt to working in a global environment.

Managing Remote Teams

Remote teams work together across geographical distance, often in different time zones, through digital communication technology. They are also frequently multicultural teams, either due to domestic diversity or their international composition.

Geographically dispersed teams can be highly effective teams—if their unique characteristics are managed well. Some best practices of co-located teams also work for remote teams, but remote teams often need more tailored processes to perform optimally.

ti communication can develop a customized training program for your remote teams to mitigate issues such as lack of trust, and accountability. With our experience, you can eliminate the challenges associated with remote teams. Your remote teams can cultivate productive communication habits, trustful connections, and achieve the effective delivery of team goals.

Fostering high levels of trust in teams increases competitive advantage. Drawing on a decade of experience with clients on three continents, we lift the trust level, streamline communications, and facilitate the human connections necessary to build positive and productive collaboration. To this end, we offer tools for assessing team dynamics, on-site training, and workshops, and real-time facilitation of remote and in-person meetings. We also coach leaders on expanding their behavior repertoires for leadership in multicultural and remote teams.